We are excited to announce the launch of a new chatbot on the Purchase, Pay and Travel (PPT) website! The chatbot is designed to improve efficiency and enhance customer service. Users will be able to utilize the chatbot to check invoice processing status, expected payment dates, and payment information for paid invoices.
PantherExpress System users can still check invoice payment status information in the PantherExpress System using this guide. The chatbot will be helpful to suppliers who want to check the status of a payment as well as situations where another person within the department does not have access to the purchase order (PO) in the PantherExpress System.
Using the chatbot is quick and easy following the step-by-step instructions on this page.
In addition to the chatbot, Purchase, Pay & Travel Customer Service continues to be available by phone or web inquiry for questions related to purchases and payments.