We are pleased to inform you of an important update to the account code activation process that is designed to improve efficiency by reducing the time it takes to make purchases utilizing new account codes in the PantherExpress System. Beginning April 14, 2025, you will no longer need to submit requests to Financial Records Services (FRS) at accountrequests@cfo.pitt.edu to activate account codes for use in the PantherExpress System.
Here's what you can expect with the new process:
- Automatic Activation: If an account code is valid and available for use by the system user, it will be automatically activated during the requisition validation process within the PantherExpress System. This eliminates the need for FRS to open account codes manually and speeds up your purchasing workflow.
- Detailed Account Code Validation Failure Feedback: If an account code fails validation in the PantherExpress System, detailed reasons for the failure will be provided directly in the requisition order history. You will be able to go to the history tab of the returned draft shopping cart to see the reason the transaction failed validation. This feature will help you quickly identify and rectify issues.
Benefits:
- Efficiency: The activation process is faster and more streamlined, reducing the time spent waiting for manual activations.
- Transparency: Detailed feedback on validation failures helps you understand and resolve issues promptly.
- Enhanced Experience: By automating the activation process, we aim to provide a more user-friendly and efficient system.
To make these changes, the PantherExpress System will be offline at 3:30 PM on Friday, April 11, 2025, and back online by 11:00 PM the same evening. Please complete all transactions and exit the system by 3:30 PM on Friday, April 11, 2025.
Should you have any questions or need further assistance, please contact Purchase, Pay, and Travel Customer Service.